4.2 Checkin Procedures

a. How to Enter a Walk-in?

While on the room plan screen, a walk-in entry can be made by double-clicking the room, or by selecting the room and right-clicking to choose the “walk-in” option, or by selecting the room and choosing “walk-in” from the menu above the room plan.

In the screen that opens, the required information is filled in and the check-in is completed.

If the Name Surname / Group Name field is left empty, the system automatically assigns WALKIN. The amount entered in the Rate field must be the price per night for the reservation. In hotels with KBS integration, entering only the Turkish National ID number (TC Kimlik No) is sufficient for Turkish guests in the identification field.

b. How is Group Check-In done?

Group check-in for group reservations can be performed from a single screen. To do this, on the room plan screen, select one of the blocked rooms belonging to the reservation and right-click to choose “Select other rooms in the reservation.” After this action, the system will automatically mark all rooms that belong to the same reservation.

After this action, the system will mark all rooms belonging to the same reservation.

Then, right-click again and select Group Check-in.

In the window that opens, select the rooms from the top-left section and enter the guest information below. After completing the entries, choose Group Check-in to finalize the process.

Group check-out can also be performed by following the same steps.