5.Audit Procedures

To perform the End of Day (Audit), select End of Day from the top menu. In the opened screen, click the “Start Audit” button to begin the process.

After the audit is started, there are three possible types of errors:

  • No-Shows: This error occurs if a room or guest expected to check in on that day did not arrive.

In this case, the relevant record can be canceled, updated (i.e., the check-in date postponed by one day), or manually modified by clicking the Reservation button.

  • Guests to Check Out: This error occurs if a room or folio scheduled to check out on that day has not been checked out..

In this case, the relevant record can be selected and checked out, or the checkout date can be modified by accessing the folio details.

  • Problematic Folios: This error occurs if a room included in the end-of-day process has a zero price entered.

In this case, the price can be modified in the folio details, or it can be confirmed that the records are free of charge. Once all steps are completed without errors, click the Continue button to finalize the End of Day process.

At the end of the day, the system automatically creates two backups, saving one on the server and the other to any desired location. During the End of Day process, reports can be automatically emailed or printed.

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